GoDaddy is one of the most prominent names in the web hosting industry, boasting a massive subscriber base of 13 million—larger than any other company. Conversely, InMotion is the up-and-coming underdog that has diligently climbed the ranks to compete with industry giants like GoDaddy.

If you are still deciding between these two hosting providers, this review is designed to aid you in reaching a final decision. It delves into a comprehensive comparison of GoDaddy and InMotion, focusing on the various crucial features that matter in web hosting.

With this information, you’ll be better equipped to determine which option is most suitable for your specific needs.

Pricing and Plans

GoDaddy vs InMotion Hosting, They both provide various hosting options, including shared, WordPress-specific, VPS, and dedicated server hosting. However, their primary focus lies in offering cost-effective shared hosting. They offer substantial initial discounts for new customers on these plans. Still, it’s important to note that these discounts won’t apply upon renewal, leading to a notable increase in hosting costs over time.

For the most favorable deal, opting for a three-year commitment with GoDaddy is the way to go. On the contrary, InMotion Hosting offers its most competitive prices with a biennial plan.

GoDaddy’s plan starts at ₹477, and InMotion hosting starts at ₹262.

With these discounted rates, both hosts’ basic packages come out to the same monthly fee, with InMotion Hosting requiring a shorter commitment period.

Customer Support

You need assistance as a novice to get going. Even experienced users occasionally need assistance, whether with the purchase of a challenging plan or anything else. Therefore, good customer assistance should come first when deciding between two hosting services.

Support for GoDaddy is offered; however, it is less extensive than InMotion’s. Although it offers live chat and phone customer service to consumers in the US, reaching them from other continents can be challenging. In countries like the UK, GoDaddy live chat and phone are accessible only during specific hours.

On the other side, InMotion delivers dependable help with practical answers. Additionally, you can get them by phone, email, live chat, or telephone call 24 hours a day. The average wait time for a live chat with their customer care service is only 2 seconds.

Features

Regrettably, GoDaddy tends to reserve basic features as premium add-ons, and this extends beyond just security. For instance, you will only have access to permanent email accounts if you’re willing to pay extra. While they provide a trial Microsoft 365 email account for a year, remember that it will automatically renew at the full price once the trial period ends.

In contrast, InMotion Hosting includes 10 email accounts with its basic shared hosting plan. Additionally, they offer a complimentary website migration service, whereas GoDaddy charges an additional fee. If you opt for a free site migration with GoDaddy, you must handle it manually.

In terms of storage space, GoDaddy offers more across all their plans. For example, their affordable Economy plan provides twice the storage compared to InMotion Hosting’s similarly priced Launch plan. Moreover, upgrading to the Deluxe plan with GoDaddy grants you unlimited storage, a feature not available in any of InMotion Hosting’s plans.

Security

GoDaddy offers SSL certificates as a fundamental security measure. It is only included in some plans, and you must spend around $48 for such a basic security function.

GoDaddy offers free and paid backup alternatives to safeguard its customers’ data. You shouldn’t be concerned about losing your data if your account is hacked anymore thanks to this functionality. SiteLock, a key security tool from GoDaddy, serves various functions, including locating and removing malware.

Customers of InMotion Hosting are free from protection. It offers free daily backups; you could subscribe to paid backups, but a small website can do without that. Additionally, the free website security suite from InMotion performs malware screening, detection, and removal, similar to GoDaddy’s SiteLock.

When it comes to website security, InMotion is a better hosting company. It is dependable and practical because it doesn’t charge subscribers for necessary protection.

Final Thoughts

GoDaddy boasts a larger staff and a more extensive network of support centers. However, the crucial consideration here is the balance between quantity and quality. While GoDaddy offers significant price and user experience (UX) advantages, their support quality for their enormous customer base of 59 million can be limited. Many of these users purchase domains without taking further action.
InMotion Hosting, although smaller in scale, is equally well-established compared to GoDaddy. They cater to a different demographic of customers, focusing on a more dedicated user base. Those who value U.S.-based 24/7/365 support and a commitment to hassle-free hosting find InMotion Hosting particularly appealing.

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